General Terms & Conditions of Calin Dairy

Welcome to Calin Dairy (Dorin Poudr Company). All principles, policies, and procedures of Calin Dairy comply with applicable e-commerce, consumer protection, and commercial regulations. By accessing or using our website, services, or placing orders, you agree to comply with and be bound by the following terms and conditions.

1. Definition of Customer & User

A customer or user is defined as any natural or legal person who browses the website, registers an account, submits inquiries, or places orders for dairy products and related services provided by Calin Dairy.

2. Electronic Communications

When you use our online services, submit messages via our contact forms, or send emails to Calin Dairy, communications are handled electronically. Calin will respond via our official registered email addresses and verified communication channels.

3. Order Processing & Fulfillment

Orders submitted through the Calin website are processed during standard business days. While Calin makes every effort to ensure accurate product availability, pricing, and timely dispatch, we reserve the right to cancel or adjust orders in the event of unforeseen inventory shortages or technical discrepancies, with prompt refund processing within 24 to 48 business hours.

4. User Information Accuracy

Customers are responsible for providing complete, accurate, and up-to-date contact and delivery information. Calin Dairy is not liable for delayed deliveries resulting from incorrect contact details or address errors provided by the user.

5. Intellectual Property

All brand names, trademarks, product photos, graphics, text content, and logos published on this website are the proprietary intellectual property of Dorin Poudr Company (Calin Dairy). Any unauthorized reproduction or distribution is strictly prohibited.